Frequently Asked Questions
Clear, direct answers about KOSH's capabilities, offline architecture, and enterprise features.
Product Capabilities & Architecture
Does KOSH work without an internet connection?
Yes, KOSH is an offline-first desktop application.
Since the SQLite database lives locally on your computer, the software is blazing fast and never goes down when the internet drops. It is built specifically for high-traffic retail counters that cannot afford cloud downtime.
How does KOSH integrate with Tally?
KOSH automatically syncs your data directly to Tally Prime over your local network.
It seamlessly syncs Customers, Suppliers, Sales, Purchases, and Payments. This eliminates manual dual-data entry for your Chartered Accountant and ensures your books match your counter sales exactly.
Can I send bills to customers on WhatsApp?
Yes, KOSH features Automated WhatsApp Invoicing.
You can send invoices, receipts, and order confirmations directly to customers' WhatsApp numbers as PDF attachments instantly after checkout, improving customer experience and saving thermal paper costs.
How does KOSH handle GST compliance?
KOSH provides One-Click GST Compliance reporting natively.
Instantly generate accurate GSTR-1, GSTR-2, and GSTR-3B JSON/Excel reports. The core engine automatically categorizes invoices by B2B/B2C, intrastate/interstate, and calculates specific tax components based on the GST schema.
What types of printers are supported by KOSH?
KOSH features Universal Printer Support with native OS integrations.
Whether your business uses standard laser printers for A4/A5 invoices, thermal printers (80mm/58mm) for quick receipts, or dedicated barcode label printers, KOSH works with them all flawlessly.
If KOSH is offline, is my business data backed up safely?
Yes, KOSH automatically performs encrypted backups to Google Drive.
You get the best of both worlds: the blazing speed of a local database with the peace of mind of cloud backups. This ensures your data is safe against local hardware failure or computer crashes.
Does KOSH support inventory tracking, batches, and expiry?
Yes, KOSH provides complete inventory control beyond simple stock counting.
The inventory engine supports full batch management (crucial for expiry tracking in FMCG and Pharma) and individual serial number tracking (essential for mobile and electronics retailers).
Can I use KOSH for non-GST or estimate billing?
Yes, KOSH features a completely separate workflow for non-GST transactions.
To ensure compliance and data integrity, KOSH multi-database architecture physically segregates your standard GST data (main.db) from your non-GST/estimate data (nongst.db).
Is there multi-lingual support for product names?
Yes, KOSH supports automated translation and transliteration.
Integrated with translation APIs, KOSH can display product names in regional languages like Hindi, Marathi, and Gujarati, making the POS system friendly for local staff and your retail customers.
How secure is my data from unauthorized employee access?
KOSH uses Role-Based Access Control and maintains a Comprehensive Audit Trail.
The system tracks exactly which employee did what and when, preventing fraud and human error. Hardware-locked licensing also prevents unauthorized sharing of the software across unapproved devices.
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